FAQ & Guides
Everything you need to know about GluKee. From basic setup to advanced features, get the most out of your diabetes management experience.
Getting Started
What is GluKee used for?
GluKee is used to help people manage diabetes and metabolic health by tracking glucose, blood pressure, weight, meals, medications, and insights, all in one simple, private app.
How do I set up GluKee for the first time?
Setting up GluKee is simple and takes just a few minutes:
- Download and Install: Get GluKee from the App Store or Google Play Store
- Create Account: Sign up with your email address
- Verify Email: Check your email and click the verification link
- Personalize Profile: Add your basic health information and preferences
- Set Goals: Configure your target glucose ranges and health objectives
- Begin Tracking: Start logging your glucose readings and meals to take control of your health
Core Features
How does glucose tracking work?
GluKee makes glucose tracking simple and effective:
- Manual Entry: Log readings from any glucose meter with our simple interface
- Photo Logging: Take photos of meter displays for automatic reading extraction
- Time in Range: Track how often your glucose stays within target ranges
- Estimated A1C: Get calculated A1C estimates based on your glucose patterns
- Trend Analysis: View patterns and insights over time
What about meal and carb tracking?
Track your nutrition impact on glucose levels:
- Meal Logging: Record meals with photos, descriptions, and carb counts
- Carb Calculator: Built-in calculator for estimating carbohydrates
- Food Database: Search from our extensive food database
- Barcode Scanner: Scan product barcodes for instant nutritional info
- Glucose Response: See how different foods affect your glucose levels
How do insulin and medication logs work?
Keep track of all your diabetes medications:
- Insulin Tracking: Log doses, types, and timing
- Medication Reminders: Set up notifications for medication times
- Effect Analysis: See how different insulins affect your glucose patterns
Additional Health Tracking
What other health metrics can I track?
Beyond glucose, GluKee helps you monitor other important health indicators:
- Weight Tracking: Log your weight over time to monitor changes and trends
- Blood Pressure: Record systolic and diastolic readings for cardiovascular health
- BMI Calculation: Automatic BMI calculation based on your height and weight
- Mean Arterial Pressure (MAP): Calculated MAP for cardiovascular assessment
- Health Correlations: See how these metrics relate to your glucose patterns
Advanced Features
What insights and reports are available?
Get deep insights into your diabetes management:
- Time in Range Reports: See percentage of time in target range
- Interactive Charts: Visualize your data with glucose range charts, blood pressure trends, and BMI tracking
- Pattern Recognition: AI-powered insights on glucose patterns
- Trend Analysis: Long-term trends and improvements
- Correlation Analysis: How food, exercise, and stress affect glucose
- Weekly/Monthly Reports: Comprehensive health summaries
- Export Data: Share reports with healthcare providers
What charts and visualizations are available?
Visualize your health data with our comprehensive charting system:
- Glucose Range Charts: Track your glucose levels over time with color-coded ranges
- Blood Pressure Charts: Monitor systolic and diastolic trends with historical data
- BMI Charts: Visualize your BMI changes and track progress toward goals
- Time in Range Visualization: See your glucose control percentage with intuitive charts
- Trend Lines: Smooth trend lines showing patterns across all your health metrics
- Custom Date Ranges: View data for specific time periods (day, week, month, year)
- Interactive Charts: Tap and explore detailed data points for deeper insights
Privacy & Security
How is my health data protected?
Your privacy and data security are our top priorities:
- End-to-End Encryption: All data encrypted in transit and at rest
- No Data Selling: We never sell your personal or health data
- Local Storage Option: Keep data on your device only
- Regular Audits: Independent security audits and penetration testing
- GDPR Compliant: Full compliance with privacy regulations
- Data Export: You can export and delete your data anytime
Who can access my data?
You have complete control over your data:
- You: Full access to your own data through the app
- Healthcare Providers: Only when you explicitly share reports
- GluKee Team: Never access individual user data without permission
- Third Parties: Never share data without your consent
- Legal Requirements: Only when required by law with proper warrants
Troubleshooting
My data isn't syncing properly
If you're having sync issues:
- Check Internet: Ensure stable internet connection
- App Updates: Make sure you're running the latest version
- Background Sync: Enable background app refresh
- Storage Space: Free up space on your device
- Force Sync: Use the manual sync option in settings
- Contact Support: If issues persist, reach out to our team
Pricing & Plans
Is GluKee free to use?
Yes! GluKee is completely free for core diabetes management features:
✅ Always Free
- Manual glucose logging
- Photo-based glucose scanning
- Basic meal and carb tracking
- Insulin and medication logging
- Weight and blood pressure tracking
- BMI and MAP calculations
- 30-day charts and trends
- Basic reports and insights
- Data export (30 days)
⭐ Premium Features
- AI-powered meal scanning
- 90-day data export
- Advanced long-term charts
- Extended trend analysis
- Priority support
- Advanced insights
No subscriptions required! Use all the essential features for free. Premium features are available as optional upgrades.
Still Need Help?
Can't find what you're looking for? Our support team is here to help. We typically respond within 72 working hours.